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1. Cancellation Policy:

   • Rental cancellations must be requested within 48 hours of booking to receive a full refund.

   • Cancellations made after the 48 hour limit will result in a credit valid for up to 12 months.

   • Last-minute cancellations (less than 24 hours before the booking) will not be eligible for a refund or credit.

   • Rescheduling requests can be accommodated based on availability with no additional charge.

   • Classes are nonrefundable and nontransferable.

2. Booking Policy:

   • Bookings can be made online or by contacting our studio directly.

   • All bookings are subject to availability and require a payment to secure the reservation.

3. Payment Policy:

   • Full payment is due at the time of booking for rentals.

   • Payments for recurring bookings may be arranged on a payment plan basis.

   • Accepted payment methods include credit/debit cards, cash, and online transfers.

4. Studio Usage Policy:

   • The studio must be left in the same condition as upon arrival.

   • Renters are responsible for any damages or extra cleaning required due to their activities.

   • Illegal or inappropriate activities are not permitted in the studio premises.

5. Equipment Rental Policy:

   • Equipment rentals are subject to availability and must be reserved in advance.

   • Renters are responsible for the proper use and care of all equipment borrowed from the studio.

6. Security Deposit:

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7. Guest Policy:

   • Renters are responsible for their guests' behavior and adherence to studio policies.

   • Disruptive guests may be asked to leave the premises at the discretion of studio management.

8. COVID-19 Guidelines:

   • All visitors must adhere to current health and safety guidelines, including wearing masks and practicing social distancing.

   • Enhanced cleaning protocols are in place for a safe and hygienic environment.

9. Feedback and Concerns:

   • Customer feedback is welcomed to enhance our services.

   • Please notify studio management of any concerns or issues during your rental for immediate assistance.

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For a smooth and enjoyable experience at ACHI Studios in Austell, GA, kindly review and comply with our updated policies. Thank you for choosing ACHI Studios; we look forward to hosting your rental needs.